Fractional COO for Interior Design Studios

Your business, but lighter, smoother, and easier to grow.

Perfect For:

Founders who want a partner to “run the backend” while they scale.

This 90-day retainer is designed to bring clarity, structure, and consistency to your operations and client experience as your business grows. Rather than one-off advice, this engagement focuses on thoughtful implementation: building systems that support your team and evolve with your business.

Objectives:

Over 90 days, our work will focus on:

• Reducing operational friction

• Creating clarity around roles, workflows, and priorities

• Designing a smoother, more intentional client experience

• Implementing tools and systems your team actually uses

If you want your business to feel structured, supported, and sustainable, this is where that happens.

Scope of Work:

While each engagement is customized, this typically includes:

Operations & Workflows

• Review and redesign of core studio workflows

• Task, project, and ownership clarity

• Simplification of tools and processes

Client Experience

• Client journey mapping (onboarding → delivery → wrap-up)

• Communication touchpoints and handoffs

• Internal systems that support a premium client experience

Systems & Tools

• Setup or refinement of Notion, Asana, Monday, or related tools

• Dashboards for visibility and decision-making

• Light documentation where needed for consistency

Ongoing Support

• Weekly or bi-weekly working sessions

• Asynchronous support for questions and adjustments

• Iteration as priorities shift during the engagement

What’s Included:

• 90-day strategic operational roadmap

• Weekly COO calls (or twice monthly if needed)

• Priority Slack access (weekday)

• Tool setup + optimization (Notion, Asana, Monday, CRM, onboarding systems)

• Hiring support, delegation structure, and onboarding systems

• Team operating cadence (weekly → monthly → quarterly)

• Owner/founder workflow redesign

• Client experience + delivery flow improvements

• Dashboard + metrics visibility

• Decision support + troubleshooting as things arise

You get an operating system, a strategic partner in your corner, and a business that moves forward with consistency, reinforced structure, clear visibility, stronger decision-making, and the operational leadership needed to sustain growth without constant oversight.